How PLNTD removed their legal bottlenecks to improve productivity
PLNTD is an Australian based telehealth clinic, helping patients find a natural path to health by connecting them with registered doctors with a focus on natural, holistic treatment options.
The challenge
Seeking up-to-date legal advice specific to this field is crucial, given the highly regulated nature of the medical industry. The complexity is further compounded by variations in legislation across different states. Previously, matters that fell within the legal framework often required escalation to senior staff of the company for resolution, which was not an ideal process given their demanding schedule.
The solution
Veraty has been a game changer for our team. Accessing legal advice is now simple, ensuring timely and accurate support whenever it’s needed. For more complex matters requiring further assistance, having access to knowledgeable human lawyers has been invaluable. This resource has significantly enhanced the support available to our team, making a real difference in navigating legal challenges.
“Veraty has been a significant time saver and has alleviated the legal workload on senior staff members, enhancing overall productivity and team morale.”

The result
The team is now able to operate much more efficiently, with no bottlenecks delaying the flow of information before action can be taken. There’s a collective sense of ease knowing that support is readily available whenever it’s needed. Ultimately, this has been a significant time saver and has alleviated the legal workload on senior staff members, enhancing overall productivity and team morale.